São Roque Supermarkets: 20 per cent reduction in maintenance costs with NEO

Before using NEO, I constantly faced equipment breakdowns and unplanned downtime in my stores, which resulted in high maintenance costs.

Now, with the performance report, I can monitor whether my equipment is operating in the best conditions, which increases its useful life and improves the operation as a whole. This led to a 20% reduction in maintenance costs, including parts, compressors, number of calls and working hours. Furthermore, with the Dashboard, I can easily identify which stores need more attention, prioritizing operations more efficiently. NEO helps me daily not only to monitor calls, but also to analyze the service provided.”

Tatiana Vieira
Maintenance Coordinator – São Roque Supermarkets