Mecalor: 100 per cent less time spent on procedures for remote access to equipment

 “[...] Performance reports allow us to know whether the equipment is operating in the best conditions, increasing its useful life and improving our operation. This resulted in a 100% reduction in time spent processing remote access to equipment and redirecting maintenance calls. Furthermore, we were able to digitize our processes and improve productivity. Today, we can diagnose problems in seconds and record the temperature of the equipment's sensors. NEO transformed the way we manage services, bringing savings, efficiency and peace of mind to our operation.”

Cleber Bassolli
Technical Support Manager – Mecalor